Who can refer
We accept referrals from:
- Probation
- Police
- Ingeus
Referrals are for women living in Leicester, Leicestershire or Rutland.
What happens after a referral
We acknowledge every referral within 1 working day, and action follows straight away.
Need urgent help?
NDND is not an emergency service. If you or someone else is at immediate risk of harm, call 999.
If you require urgent mental health support, contact NHS 111 and select the mental health option, or attend your nearest Accident & Emergency department.
Leicestershire Partnership NHS Trust lists local crisis cafés and other mental health support on its helpful documents page.
If the concern relates to a child or vulnerable adult at risk of significant harm, contact the relevant safeguarding agency immediately.
Safeguarding concerns
New Dawn New Day is committed to safeguarding the welfare and wellbeing of the women and young people we support.
If you have a safeguarding concern about someone who is accessing our services, please contact us on 03333 444 304 and let us know that you would like to raise a safeguarding concern. Your concern will be passed to the appropriate safeguarding lead to review and respond to.
If you believe someone is in immediate danger, please contact the emergency services on 999.
How we use your information
The information you provide through this form will be used by New Dawn New Day to respond to your enquiry or referral and, where appropriate, to provide or arrange support.
We will only collect and use information that is necessary for this purpose and will handle your personal information securely and in accordance with our Privacy Notice.
Where necessary to provide support, manage risk or meet our legal and safeguarding responsibilities, information may be shared with relevant professionals or partner organisations in accordance with our data protection and safeguarding responsibilities.
Please see our Privacy Notice for more information about how New Dawn New Day collects, uses, stores and protects personal information.
